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Free Distance Learning Courses

Crawley College is currently able to offer a range of accredited qualifications free of charge* for groups of 5 staff or more**.

Our short course offer allows flexibility to those wishing to gain an accredited qualification without the need to attend formal classroom sessions.

For further details please view our 'Train Retain and Grow' flyer (pdf), or to book places on the following training courses, please call our Business Development Team on 01293 442200 or email employers@crawley.ac.uk.

Level 2 Certificate in Business and Administration

This qualification provides individuals with the knowledge that is required to work in a range of environments in a business administration role. Learners will learn how to carry out administrative tasks such as managing information and supporting events and will be able to apply their knowledge in a variety of industries and job roles..

Level 2 Certificate in Team Leading

This qualification provides learners with the knowledge and understanding to successfully lead a team. Learners will know the principles of team leading, develop an understanding of business and develop the knowledge needed to support communication with various levels of stakeholders.

Level 2 Certificate in Customer Service

This qualification provides the underpinning knowledge required by employees to work in a range of customer service roles. Learners will have essential knowledge of how to carry out tasks such as managing information and supporting events. The course comprises of units including Principles of Customer Service and Delivery, Understand Customer and Understand Employer Organisations.

Level 2 Certificate in Equality and Diversity

This qualification is ideal for those who want to develop an awareness of issues surrounding equality and diversity, for example as part of an induction programme or personal development. This course had 3 mandatory units which cover Equality and Diversity in Society, Equality and Diversity in the Community and Equality and Diversity in the Workplace.

Level 2 Certificate in Information, Advice and Guidance

This qualification is designed for learners who work, or who are looking to work, in a role where they provide information, advice and guidance. This course includes units on Information, Advice or Guidance in Practice, Developing Interaction Skills for Information, Advice or Guidance and Information, Advice or Guidance in Context.

Learners wishing to undertake this qualification must be in a role where they are able to provide information advice and guidance as observations of practice may be required.

Level 2 Certificate in LEAN Organisation Management Techniques

This qualification is ideal for learners working in areas where improvements to quality, processes and costs have been identified. It may also be suitable to provide knowledge and a new skill set that will be attractive to employers. This course looks at working in team, managing quality processes and organisational techniques in business.

Learners wanting to undertake this qualification must be able to relate their answers to a working context and be comfortable with producing process maps. 

Level 2 Certificate in Retail Operations

This qualification is designed for those new to, or seeking employment in the retail industry. Units include Understanding Customer Service in the Retail Sector, Understanding the Retail Selling Process and Understanding How Individuals and Teams Contribute to the Effectiveness of a Retail Business.

Level 2 Certificate in Warehousing and Storage

This qualification is designed for learners to enter and/or progress in roles within Warehousing and Storage industries. Learners will develop the underpinning knowledge necessary to support them in their role in this sector. This course looks at Introduction to Warehousing and Storage, Understand How to Receive and Store Goods, Understand How to Process Orders and Prepare Them for Dispatch and Understand How to Check Stock and Update Records.

Level 2 Certificate in Counselling Skills

This qualification gives learners the opportunity to investigate the knowledge and skills needed to use counselling skills and engage in helping interaction appropriately. This course looks into 4 main areas of counselling which are Using Counselling Skills, Introduction to Counselling Skills Theories, Diversity and Ethics in the Use of Counselling Skills and Counselling Skills and Personal Development.

In order to undertake this qualification, individuals must be in an appropriate role whereby they are able to utilise their skills during an observation of practice.

Please note that you must have an adequately qualified individual with a minimum of a Level 3 Counselling course who is able to provide a witness testimony to cover some of the required criteria within this qualification.

Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality

This qualification is designed for learners who are looking to enter, or progress within, employment in the hospitality sector. It will enable learners to develop knowledge and understanding of customer service excellence for the hospitality sector.

This qualification has 4 units which focus on the principles of customer service, teamwork, legislation relevant to the hospitality industry and personal standards.

Level 2 Certificate in Dementia Care

This qualification aims to assist learners to develop their knowledge and understanding of the principles of caring for those with dementia. It covers areas such as person-centred care, the influence of positive communication methods, issues around the use of medication for those with dementia and the importance of providing appropriate activities.

Level 2 Certificate in Awareness of Mental Health Problems

The qualification aims to raise awareness of mental health and a range of mental health problems. This course looks at Stress, Anxiety, Phobias, Depression and a number of well-known disorders such as ADHD and OCD.

Level 2 Certificate in the Care and Management of Diabetes

This qualification is aimed at providing individuals with knowledge on how to manage diabetes. The course materials will take learners through topics such as Understand Diabetes, Prevention and Early Intervention of Type 2 Diabetes, Understand the Initial Care of Diabetes and Understand the Treatment and Management of Diabetes.

Level 2 Certificate in Dignity and Safeguarding in Adult Social Care

This qualification aims to give learners knowledge and understanding of the key principles of dignity, duty of care and safeguarding as applied to adult health and social care.

Learners will investigate the principles and how they are applied in everyday work contexts. They’ll also have an opportunity to examine the dilemmas that can arise and the consequences when these principles aren’t upheld.    

Level 2 Certificate in Infection Control

This qualification is designed for those who would like to develop their knowledge of preventing infection in health care settings. The course is made up of 4 units which cover the Principles of the Causes and Spread of Infection in Health Care Settings, Principles of the Importance of Personal Hygiene and Health in the Prevention and Control of Infection in Health Care Settings, Principles of Decontamination, Cleaning and Waste Management in Health Care Settings and Principles of Infection Prevention and Control in a Health Care Setting.

Level 2 Certificate in Learning Disabilities

This qualification is designed for learners with an interest in, or who are already working with individuals with learning disabilities in a variety of roles. This qualification aims to give learners knowledge and understanding to work with individuals with learning disabilities or difficulties. They will explore the principles of safeguarding and positive risk taking and gain awareness of the autistic spectrum.

Level 2 Certificate in Common Health Conditions

This qualification aims to develop the learner’s knowledge and understanding of:

• various common health conditions
• monitoring the health of individuals affected by health conditions.

The purpose of this qualification is to give learners currently working in, or intending to work in, adult health and social care an awareness of a range of common health conditions. Learners may then progress to additional qualifications to gain a more in-depth understanding of specific health conditions.

Level 2 Certificate in End of Life Care

This qualification is designed for a wide range of learners who wish to gain an understanding of end of life care. The course takes learners though a series of units including Understanding How to Work in End of Life Care, Care Planning in End of Life Care, End of Life Care and Dementia and Understanding Loss and Grief in End of Life Care.

Level 2 Certificate in Understanding Autism

This qualification is designed for individuals who wish to develop their understanding of autism and the principles of supporting individuals with autism. It covers the person-centred approach and influence of positive communication methods, how to support positive behaviour and how individuals with autism can be supported to live healthy and fulfilled lives.

Level 2 Certificate in the Safe Handling of Medication in Health and Social Care

This qualification aims to help learners develop an understanding of handling medicines safely in a health and social care setting.                                                                                 

Level 2 Certificate in Understanding Nutrition and Health

This qualification provides learners with a range of underpinning knowledge in areas such as healthy eating, nutritional needs, weight management, eating disorders and food safety in the home environment.

Level 2 Certificate in Understanding Behaviour that Challenges

This qualification is designed to increase learners’ awareness and understanding of behaviour that challenges and its effects.

By completing the qualification, learners will develop in-depth knowledge of behaviour that challenges which could support progression onto other appropriate qualifications and into relevant employment in the health and social care sector. It could be useful to learners working in education settings.

Level 2 Certificate in Fall Prevention Awareness

The purpose of this qualification is to increase learners’ awareness and understanding of falls and their prevention which will allow them to progress into, or within, employment in healthcare or social care settings.

The objective of the qualification is to allow learner’s to gain knowledge and understanding of the impact and consequences of a fall, risks and hazards which contribute to falls and reducing the risk of falls.

Level 2 Certificate in Introducing Caring for Children and Young people

This qualification provides an opportunity to study a range of topics from three main areas: child care and education, babysitting and parenting responsibilities.

Level 2 Certificate in Understanding Specific Learning Difficulties

This qualification aims to give learners knowledge of different Specific Learning Difficulties, how they are diagnosed and how individuals can be supported. The qualification can be used by a wide range of learners looking to improve their knowledge and awareness in this subject area.

Level 2 Certificate in Understanding Safeguarding and Prevent

The purpose of this qualification is to increase the learner’s knowledge and awareness of the Prevent Duty and safeguarding, including online safety. By completing the qualification, learners will develop knowledge of safeguarding in an environment where they have a duty of care.

Level 2 Certificate in Understanding Children's and Young People's Mental Health

The purpose of this qualification is to increase learner’s knowledge and awareness of children and young people’s mental health.  This qualification is suitable for anyone looking to increase their knowledge of children and young people’s mental health.

By completing the qualification, learners will develop knowledge of mental health in context, mental health problems commonly associated with children and young people and the impact that mental health can cause as well as the support available.

Level 2 Certificate in Improving Personal Exercise, Health and Nutrition

This qualification is designed for those who wish to learn how to improve their personal health and well-being.

The qualification enables learners to gain knowledge and understanding of the positive effects of exercise on long-term health and well-being and implementing an exercise plan with the appropriate nutritional requirements.

It contains all the units included in the Level 2 Award in Babysitting and the Level 2 Award in Preparation for the Responsibilities of Parenting. Additionally there are units covering learning, development and play

For more information on these free courses, or to register your interest, please call our Skills Advisers on 01293 442200 or email employers@crawley.ac.uk

*£100 per delegate non-completion fee applies.

**Individuals and groups formed of less than 5 delegates will need come to our Crawley campus once for a brief induction that should not take longer than an hour and a half. For groups of 5 or more, our tutor will complete the induction in the workplace, between Monday and Friday.

To be eligble, delegates must be aged 19 or over, resident in the UK/EU for the past 3 years, and have an address in England, a national insurance number and sufficiently good English writing and reading skills to undertake the courses (this is at the discretion of the learner and their manager) and not currently undertaking any other government funded training.