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Level 2

NCFE Level 2 Certificate Intro to Cabin Crew


If you love meeting people, delivering great customer service and resolving problems, all with a smile on your face, you’re perfectly poised for a career as an air cabin crew member. You’ll gain the customer service, first aid and food service skills you need to travel the world in this exciting sector.

You will learn how to deal with a variety of situations including:

  • Airline Health and Safety and Legislation
  • Aircraft Emergencies
  • Airline Terminology
  • Crew Room Duties
  • First Aid
  • Customer Service

You will undertake team building activities which are essential to this career including Ditching Drills, Safety Awareness training at BA and other interactive activities.

Every learner at Crawley College who is under 19 will undertake a personal Study Programme designed to develop them academically, practically and personally. Study Programmes contain 3 essential elements:

  • Subject Course – Vocational or chosen Academic subject, usually studied for 12 – 16 hours a week.
  • English and Maths – Every learner will work towards GCSE grade 4 in English and Maths or Functional Skills. Learners who have already achieved a Grade 4 or C will extend their English and Maths through in-class activities.

You will have specific time in your timetable for each of the elements above and you will be expected to attend all elements throughout the year. Study programmes are designed to help you meet your maximum potential and progress to the next level of study or into work.


This course is aimed at all those aged between 17-19 years old

  • At least 4x GCSE at grade 3 including English and Maths
  • You also need to meet the airline requirement of being able to swim 25 metres unaided.


Step 1

Set Up Your Account

You’ll be prompted to create an account which will allow you to log in to our Application Tracker website whenever you wish. This will provide you with important information and you can also track the progress of your application.

Step 2


Complete each step of the application form and then submit your completed form. We’ll let you know when we’ve safely received it with an acknowledgement email.

Step 3

Application Review Meeting

Before offering you a place at college, we’ll meet with you (either in person, by telephone or online). We’ll send you a link to our booking page where you can select a time that’s convenient for you.

Step 4

Accept Your Place

Offers will be sent to you via the email address you have provided. The offer will be conditional, based on predicted GCSE grades. You’ll need to accept your offer within 14 days to secure your place.

Step 5

What next?

Once you receive your GCSE results, you’ll need to get in touch with the college to inform us of them and start your enrolment process.

*FREE* Online short courses

Make the most of these extraordinary times and gain a nationally-recognised qualification. A short online course is a significant first step to improving your skills and achieving your career goals.

Financial support

The applicable fees for this course, including any available discounts, will be listed in the information above.

How to apply

Once you have created an account, you can easily apply to your chosen course and track the status of your application at any time.


Our range of leisure and hobby courses keeps growing, with even more fun and exciting courses starting throughout 2024.