At least four GCSEs at grade 3 or above, or achievement of a pass in a relevant Level 1 qualification. GCSE grade 3 or above in English Language.
Entry requirements
Why choose this course?
This Level 2 NCFE qualification develops the essential skills required for business environments, including communication, customer service, problem-solving and organisation. Learners gain practical competence through projects and real-world scenarios, building confidence for entry-level employment or further business study.
Further information
Ideal for learners preparing for administrative, customer-service or junior business roles. Suitable for those wanting structured, practical development and a recognised qualification that strengthens employability across multiple business pathways.
- Business awareness
- Communication skills
- Customer service
- Problem-solving techniques
- Project management
Progression includes Business related apprenticeships, T Levels in Management and Administration or entry-level employment such as Administrative Assistant, Customer-Service Representative or Junior Project Coordinator.
Assessment includes internal assignments, practical tasks and portfolio building. Learners receive ongoing feedback to develop confidence, demonstrate applied understanding and evidence their achievement across the required business units.
A £50 enrichment fee is required to contribute towards trips and activities.