This apprenticeship is open to employed learners aged 16-24 working in an administrative support role across any sector. It is particularly well suited to school leavers, those entering the workplace for the first time, or those stepping up into a more structured administrative position. Learners should hold GCSE English and maths at grade 2/E or above, or Functional Skills equivalents.
Entry requirements
Why choose this course?
This 12-month Administration Assistant Apprenticeship is designed for employed individuals aged 16-24 working in an administrative role across any sector. The programme develops a broad range of transferable administrative skills, knowledge and behaviours that can be applied in a variety of organisational settings. The apprenticeship includes a 12-week end-point assessment period, with start dates available throughout the year.
Delivered in partnership with Mindful Education, the programme combines flexible online learning with regular live virtual classroom sessions. Apprentices complete online study materials at times that suit their work commitments and attend tutor-led sessions where they can discuss learning, take part in group activities and apply theory to real workplace situations.
Learners will develop skills in business communication, supporting meetings, producing professional documents, using digital tools, managing information securely, following organisational policies and procedures, and delivering work to quality standards.
Units include:
Understanding organisations and their environment
Understanding your organisation and role
Workplace skills development
Teamwork and administration
Working with data and policies
Communication
Supporting stakeholders
Business resources
Digital skills
The flexible delivery model minimises disruption to employers while providing apprentices with direct support from tutors and opportunities to collaborate with fellow learners. Apprentices should expect to dedicate approximately 3-4 hours per week to online learning activities. This modern approach helps learners build practical administrative skills that can be applied immediately in the workplace.
Further information
- Individuals aged 16-24 who are employed in an administrative role.
- Staff working in administration across any industry or sector.
- Those looking to develop professional administrative and business support skills.
- Employees who want to improve their communication, organisation and digital skills.
- Individuals seeking a recognised qualification that can support future career progression in administration and business support roles.
- Communicate professionally with colleagues, customers and stakeholders in a business environment.
- Produce, present and manage business documents accurately and efficiently.
- Support meetings and administrative processes to help organisations run effectively.
- Use digital systems and tools to securely manage information and data.
- Follow organisational policies and procedures while delivering work to high quality standards.
On completion of this qualification learners may progress to higher level business administration qualifications or to or to a level 3 qualification or apprenticeship standard, for example in leadership and management, HR practice, paralegal technician or accountancy.
This qualification aims to develop a highly transferable set of knowledge, understanding and skills across a range of administrative practices and tasks, which can be applied to all industries.
This apprenticeship is free to apprentices, as the cost is paid by the employer. Large companies can fund the course using their apprenticeship levy. SMEs can access government funding to subsidise the cost by 95%.