Independent Retailers’ Programme

This free, innovative training and support programme offers hands-on support to help you understand how making a small change can have a big impact.

You will gain new knowledge and skills to improve your business, including how to turn footfall into customers, boosting sales and creating ideas for promotions.

Choose whether to attend all of the workshops or just those you feel are most appropriate.

To sign up to a free training workshop or for further information, please call 01293 442200 (press 4) or email

Training workshops

No workshops scheduled.

Mentoring programme

You are encouraged to apply for bespoke, instore training and mentoring sessions. These sessions aim to help improve performance and ensure all commercial opportunities are identified and acted upon. Sessions could include, but are not limited to:

  • Business planning
  • Space planning
  • Window dressing
  • Marketing
  • Bookkeeping
  • Buying
  • Customer service

Shop front grant

Independent retailers who take part in either the training workshops or mentoring sessions are eligible to apply for the shop front grant to improve or refurbish their premises. The grant is available for up to 75 per cent of the eligible improvement with a maximum contribution of £4,000 inc VAT.

Want to apply? View our grant application guidance document to find out how to make a difference to your shop front.

Shop Front Grant Application Guidance

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