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Level X

Using Appraisals to Enhance Performance

COURSE OVERVIEW

The performance appraisal is a powerful tool for reviewing, retraining, motivating and developing employees – when used correctly. It forms part of the work structure as much as anything else but the temptation to ‘put it off’ can be enormous and when under pressure to perform immediately it can seem so easy to simply not do it!

The effectiveness of appraisals is determined by an appropriate place for the appraisal, a structured interview, communication skills, performance discussion and action planning.

The course will explore with delegates how performance management fits within the overall management process; identify the powerful benefits of effective performance management; establish how to prepare for a performance review interview; review performance; and develop a personal action plan.

By the end of the course delegates will be able to:

  • Define the purpose and scope of the appraisal
  • Discuss the benefits of a good appraisal system
  • Prepare effectively for the appraisal interview
  • Create a comfortable and ‘safe’ review environment to facilitate open discussion
  • Give criticism and feedback in a constructive and helpful manner
  • Recognise the need for action planning

FURTHER INFORMATION

Managers, team leaders and supervisors who conduct formal performance appraisal reviews with staff.

Must be employed in management or team leader post.

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