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Level X

Influence & Negotiate with Confidence

COURSE OVERVIEW

The purpose of negotiation is to resolve situations where what you want conflicts with what someone else wants. The aim of win-win negotiation is to find a solution that is acceptable to both parties, and leaves all involved feeling that they’ve won -; in some way -; once the negotiation has finished.

The course will cover some of the areas listed below:

  • Understanding negotiation skills and styles
  • Using ‘haggling’; and ‘bargaining’; as strategies
  • Closing and committing to the negotiation process

FURTHER INFORMATION

Delegates who wish to build upon the fundamental principles of assertive communication in order to develop the skills and techniques to gain support and commitment from colleagues and clients in achieving goals.

There are no formal entry requirements.

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